This Cancellation Policy explains how order cancellations are handled at EasyShopIndia.
Before Dispatch
You may request cancellation before your order is packed or dispatched. Once approved, we will cancel the order and process any eligible refund according to our Refund Policy.
After Dispatch
After an order has been dispatched, cancellation may not be possible. You may refuse delivery where allowed or request a return after delivery if the item is eligible.
Customized or Special Orders
Customized, altered, made-to-order, or special request fashion items may not be cancellable once processing has started.
Failed Payment or Stock Issues
EasyShopIndia may cancel an order if payment fails, product stock is unavailable, address details are incomplete, or fraud/security checks require cancellation.
Refund for Cancelled Orders
For prepaid cancelled orders, approved refunds are processed to the original payment method. Bank or payment gateway timelines may apply.
How to Request Cancellation
Contact our support team with your order number as soon as possible. Faster requests give us a better chance to stop dispatch.